We’re sorry you didn’t love your order from. Please follow the instructions to process the exchange/return. After receiving your email with the exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. If you want to return or exchange, please contact us to provide your Order Number and state the reason. Note: We aren’t able to accept returns or exchanges unless they have been authorized by our Customer Service team at We do not accept returned items that were sent back directly without notifying us first. But if you are not satisfied, you can return or exchange it within 30 days from the delivered date. We hope that you’ll love everything you ordered from.
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